Ballistic MediaOperations run on spreadsheets and WhatsApp
Orders, leads and approvals live in ten different sheets and chats. Nobody trusts the numbers, and things slip when someone is on leave.
One system of record, with roles, reminders and an audit trail.
Custom web apps · CRMs · Portals · Gurugram
Custom web apps, CRMs and portals built around how you work.
Replace the spreadsheets, WhatsApp follow-ups and off-the-shelf tools your team works around with software designed for your business.
One Gurugram team scopes, designs, builds and supports it, so you get one point of contact from the first workshop to launch day.
- 4.9/5 on Clutch from 80+ reviews
- Reply within one business day
- Based in Gurugram, Delhi NCR
4.9/5
Average rating on Clutch, from 80+ client reviews
300+
Projects delivered across design, build and growth
97%
Client retention rate
1 team
Product, UX, engineering and launch under one roof
Sound familiar?
Your business has outgrown its tools.
Most of the companies we talk to are not short of software. They are short of software that fits. These are the four problems we hear most.
Off-the-shelf CRMs don't fit your process
You bend your sales process to the tool, pay per seat for features nobody uses, and still keep a spreadsheet on the side.
A CRM shaped around your pipeline, with no per-seat licence fees.
Customers and dealers call for status updates
Your team spends hours a day answering “where is my order?” and emailing documents that a portal could serve on its own.
A self-serve portal for customers, dealers or vendors.
Reports take a day to put together
Every review meeting starts with someone exporting, cleaning and pasting data, so decisions run on last month's numbers.
Live dashboards built on the data you already have.
Recognise one of these? That is usually where we start.
Talk to us about itFrom spreadsheet to system
What changes when the software fits.
01 · Capture
Every lead, order and task in one place.
Forms, imports and integrations bring data in once, in the right shape, instead of being copied between sheets.
02 · Automate
Follow-ups and approvals that run themselves.
Assignment rules, reminders and approval flows replace the manual chasing your team does today.
03 · See
Live numbers, not last month's export.
Dashboards by team, region and product, so the weekly review starts with decisions, not data cleaning.
What we build
Software for the way your business actually runs.
Pick one, or start with the most painful workflow and grow from there. Every build is designed around your process, not adapted from a template.
Custom web applications
Browser-based apps for your team or your customers: booking, quoting, scheduling, inventory and anything a spreadsheet is doing badly today.
Get an estimateCRM development
Lead capture, routing, follow-ups, quotes and a pipeline that matches how you sell.
Get an estimateOrderStockDispatch
ERP and operations software
Orders, inventory, production and approvals connected in one system.
Get an estimateOrder #4821Out for delivery
Customer, dealer and vendor portals
Self-serve order tracking, documents, invoices and support for the people outside your company.
Get an estimateDashboards and reporting
Live views of sales, operations and finance, built on your existing data.
Get an estimatev0.1v1.0v2.0
SaaS products and MVPs
A first version of your product, scoped to launch fast and built to grow with your users.
Get an estimateNot sure what you need?
Tell us the problem. We'll suggest the build.
Most projects start with one painful workflow. A short call is enough to scope it.
Who we build for
Growing businesses that have outgrown generic tools.
Owners, operations heads and founders who know exactly how their business works and want software that keeps up.
- Manufacturing and distribution
- Real estate and construction
- Healthcare and pharma
- Education and training
- Professional services
- D2C and retail operations
- SaaS and tech startups
- Logistics and field teams
We already work with brands in real estate, pharma and manufacturing, including Krish Group, Pharmadocx and Carysil.
How we work
From first call to launch, without surprises.
A clear scope and estimate before you commit, working software early and often, and one team accountable for all of it.
Week 1–2
Discovery and scoping
We map your current process with the people who use it, agree what version one must do, and give you a written scope, timeline and estimate.
Week 2–4
UX and clickable prototype
You click through the key screens before any code is written, so changes are cheap and your team signs off on how it works.
Sprints
Build in short sprints
We build in short cycles and show you working software at the end of each one, so you see progress and steer it.
Launch
Data migration, launch and training
We move your existing data across, launch with your team, and train the people who will use it every day.
After launch
Support and improvements
Fixes, monitoring and a roadmap of improvements, so the software keeps up as your business changes.
Your options
Why teams choose a custom build with us.
| Criteria | Off-the-shelf software | Freelancer | Large IT company | Ballistic Media |
|---|---|---|---|---|
| Fits your exact workflow | ✕no | yes | yes | yes |
| Product design and UX in-house | —n/a | Rarelyrarely | Sometimessometimes | yes |
| No per-seat licence fees | ✕no | yes | yes | yes |
| One accountable team, start to finish | —n/a | ✕no | yes | yes |
| Senior people on your project | —n/a | yes | Rarelyrarely | yes |
| Support after launch | yes | Rarelyrarely | yes | yes |
Technology
Modern, proven technology. Connected to the tools you already use.
- React
- Next.js
- TypeScript
- Node.js
- PostgreSQL
- REST APIs
- AWS
- Vercel
What clients say
Trusted by teams who care how things are built.
“What stood out was the focus on clarity and credibility. Ballistic didn't just build a website — they helped us shape how Evolet shows up as a serious, long-term EV brand.”
“We sell in more than 50 countries. Ballistic built our global website and our sites for Germany and Australia, and they didn't just translate them. They localised each market for the way people actually search there.”
“Our leads tripled in just six months. The team's strategy and hands-on support made all the difference.”
4.9/5
Average rating on Clutch from 80+ client reviewsFAQ
Questions we hear before every project.
How much does a custom web app or CRM cost?
It depends on the number of user roles, screens, integrations and how much data has to move across. After a short scoping call we send a written scope with a fixed estimate for version one, so you know the cost before you commit.
How long does it take to build?
A focused first version usually takes a few weeks to a few months, depending on scope. We agree a timeline in the scoping stage and show you working software at the end of every sprint.
Who owns the code and the data?
You do. The code, the data and the accounts it runs on belong to your business once the project is paid for.
Can you work with our existing tools and data?
Yes. We connect to the tools you already use through their APIs and migrate the data you have today, from spreadsheets, an older system or an off-the-shelf CRM.
What happens after launch?
We train your team, fix anything that comes up and offer ongoing support and improvements, so the software keeps pace with the business.
Will you sign an NDA?
Yes. We're happy to sign an NDA before you share any details of your process or product.
Where is your team? Can we meet?
Our team is in Gurugram. We work with businesses across India, and we're happy to meet in person in Delhi NCR for discovery workshops.
Start with a conversation
Tell us what you need to build.
Share a few details and a senior member of the team will reply within one business day with questions, next steps and a time for a scoping call.
- A written scope and estimate before you commit
- Happy to sign an NDA first
- Senior people on the call, not a sales script
Free, no-obligation estimate